Frequently Asked Questions

Find answers to common questions about our HVAC services, products, and processes

About Our Services

What HVAC services does Spinel Dynamics Group offer?
We offer comprehensive HVAC services including: Air Conditioning — design, supply, installation, maintenance, and repair of split units, VRF/VRV systems, ducted units, and centralized systems. Cold Rooms & Refrigeration — cold room construction, chillers, freezers, display counters, and production chillers. Mechanical Ventilation — extractor fans, kitchen hood extractors, duct installation, air handling systems, and balanced ventilation systems. We serve commercial, industrial, and residential clients across Kenya and East Africa.
How much does air conditioning installation cost in Kenya?
The cost varies based on several factors including the type of system (split AC, VRF, ducted), capacity (BTU rating), number of units, building size, and complexity of installation. A standard wall-mounted split AC installation typically ranges from KES 15,000–50,000 for labor, while the unit cost depends on the brand and capacity. VRF/VRV systems for commercial buildings are quoted on a project-by-project basis. We offer free site visits and detailed quotations — contact us at +254 714 821 020 for a no-obligation assessment.
What areas in Kenya do you serve?
We are headquartered in Nairobi at Aqua Plaza, First Floor, Murang'a Road, Nairobi. We serve clients across all of Kenya and the broader East African region. Our project teams have completed installations in Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, and many other locations. For large commercial and industrial projects, we serve clients across East Africa.
What brands of air conditioning do you install?
We represent and install products from world-leading HVAC brands including Daikin, Carrier, Toshiba, Midea, Samsung, LG, and Panasonic. Our team will help you select the best brand based on your budget, space requirements, energy efficiency goals, and specific application needs.
Do you provide after-sales support and maintenance?
Absolutely! We offer comprehensive after-sales support including preventive maintenance programs, emergency repair services, warranty support, and 24/7 technical assistance for critical systems. We recommend scheduling regular maintenance to extend equipment life and maintain energy efficiency.

Cold Room FAQs

Do you offer emergency cold room repair services?
Yes! We understand that cold room and freezer failures require urgent attention to prevent product loss and business disruption. We treat all cold room repair requests with the highest urgency. Our engineers are equipped to diagnose and resolve issues quickly, minimizing downtime and ensuring your products remain safe. Contact us immediately at +254 714 821 020 for emergency cold room repairs.
How long does it take to build a cold room?
Cold room construction timelines vary based on size, specifications, and site conditions. A standard cold room using prefabricated panels typically takes 1–3 weeks from start to commissioning. Larger, custom-built cold rooms and packhouses may take 4–8 weeks.
What types of businesses need cold rooms?
Cold rooms are essential for a wide range of businesses including: restaurants and hotels, supermarkets and grocery stores, butcheries and meat processing, bakeries and dairy processors, flower farms and horticulture, pharmaceutical companies, food distribution and logistics companies, and agricultural produce handlers.

Ventilation FAQs

What types of ventilation systems do you install?
We install a comprehensive range of ventilation systems including: Supply ventilation systems, Exhaust ventilation systems, Balanced ventilation systems, Extractor fans, Kitchen hood extractors, and Air handling units. All systems are designed and installed to HVCA standards.
Do I need a kitchen hood extractor for my restaurant?
Yes — commercial kitchens in Kenya are required to have proper ventilation and extraction systems for health and safety compliance. Kitchen hood extractors remove grease-laden air, smoke, heat, and odors from cooking areas. Our stainless steel kitchen hoods come with grease filtration systems and can be integrated with fire suppression systems.
What duct materials do you use?
We fabricate and install ductwork in three main materials: Mild Steel (MS) — cost-effective for general ventilation; Galvanized Iron (GI) — corrosion-resistant, ideal for most commercial applications; Stainless Steel (SS) — premium grade for kitchen hoods and food processing environments. All ductwork is fabricated to HVCA standards.
Air conditioning systems installed in a modern building

Still Have Questions?

Our HVAC experts are ready to answer any questions you may have. Get in touch today!